(1)
Thungari, G. I.; Yuliaty, F.; Rasyid, R. P. N.; Kosasih, K.; Nugroho, T. ANALYSIS OF SERVICE QUALITY TOWARDS PATIENT LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE (SURVEY STUDY AT HERMINA MANADO HOSPITAL). Hearty 2026, 14, 167-176.