[1]
G. I. Thungari, F. Yuliaty, R. P. N. Rasyid, K. Kosasih, and T. Nugroho, “ANALYSIS OF SERVICE QUALITY TOWARDS PATIENT LOYALTY WITH PATIENT SATISFACTION AS AN INTERVENING VARIABLE (SURVEY STUDY AT HERMINA MANADO HOSPITAL)”, Hearty, vol. 14, no. 1, pp. 167–176, Feb. 2026.