., Rachmatullaily, and Dinar . “PERANAN PERSONAL CUSTOMER SERVICE DALAM PENERAPAN SERVICE EXCELLENCE PADA PT.BANK TABUNGAN NEGARA (Persero) Tbk KCP CIBINONG KABUPATEN BOGOR”. Moneter : Jurnal Keuangan dan Perbankan 6, no. 2 (October 1, 2018): 51–56. Accessed November 15, 2024. http://150.107.142.43/index.php/MONETER/article/view/2411.