. R, . D. PERANAN PERSONAL CUSTOMER SERVICE DALAM PENERAPAN SERVICE EXCELLENCE PADA PT.BANK TABUNGAN NEGARA (Persero) Tbk KCP CIBINONG KABUPATEN BOGOR. Moneter [Internet]. 2018 Oct. 1 [cited 2024 Nov. 15];6(2):51-6. Available from: http://150.107.142.43/index.php/MONETER/article/view/2411