AMEL, Nada Shafa; MULYATI, Heti; AMINAH, Mimin. The Effect of Customer Relationship Management on Customer Loyalty at PT BRI Cibinong Branch. Jurnal Manajemen (Edisi Elektronik), [S. l.], v. 14, n. 1, p. 59–70, 2023. DOI: 10.32832/jm-uika.v14i1.8405. Disponível em: http://150.107.142.43/index.php/manajemen/article/view/8405. Acesso em: 17 oct. 2026.