SURYAWIJAYA, Tito Wira Eka; UTOMO, Muhammad Tata Rizky Setyo; RAHAYUNINGTYAS, Tri Esti. Self-Service Optimization: Comprehending Customer Satisfaction. Jurnal Manajemen (Edisi Elektronik), [S. l.], v. 14, n. 1, p. 203–216, 2023. DOI: 10.32832/jm-uika.v14i1.9791. Disponível em: http://150.107.142.43/index.php/manajemen/article/view/9791. Acesso em: 17 oct. 2026.