Suprapto, Yogi Mandala. “The Influencing Factors of Customer Experience And Its Effect On Brand Equity In Seto Hasbadi Hospital Bekasi”. Jurnal Manajemen (Edisi Elektronik), vol. 14, no. 1, Feb. 2023, pp. 42-58, doi:10.32832/jm-uika.v14i1.8669.