Dwi Gemina, Palahudin, and Robyansyah roby. “Customer Loyalty Through Word of Mouth, Service Quality and Customer Satisfaction As Intervening Variables”. Jurnal Manajemen (Edisi Elektronik) 17, no. 1 (February 5, 2026): 193–208. Accessed October 17, 2026. http://150.107.142.43/index.php/manajemen/article/view/21639.